Official Policy

Responsible Gaming at
ArionPlus – Play It Smart

We believe entertainment should always stay fun. ArionPlus is fully committed to responsible gaming — giving every Filipino player the tools, knowledge, and support they need to keep it enjoyable and in control.

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24/7
Player Support Available
100%
Deposit Limit Control
18+
Age Verification Required
PAGCOR
Licensed & Regulated

Gaming Should Always Be About Fun, Not Stress

At ArionPlus, responsible gaming is not just a checkbox — it is central to who we are as a brand built for Filipino players. Whether you are playing Tongits with your friends online, placing a quick bet on your favorite NBA team, or spinning the reels on our casino games, the experience should always feel light, exciting, and well within your comfort zone.

We understand that for most of our players, online gaming is a form of recreation — the same way you might watch a PBA game on TV or join a quick card game after merienda. It is a hobby, not a livelihood. Keeping that perspective is what responsible gaming is all about, and ArionPlus is here to help you maintain it every single time you log in.

Our platform is equipped with practical tools that let you stay in full control of your gaming activity. You can set spending limits, take a break whenever you need one, or permanently exclude yourself from the platform if you ever feel things are getting too intense. No judgment, no hassle — just real support for our kabayan players.

We also work closely with PAGCOR (Philippine Amusement and Gaming Corporation) guidelines to ensure that every player on our platform is treated fairly, protected, and given the resources needed to make informed decisions. Responsible gaming at ArionPlus is a shared responsibility — we hold up our end, and we give you everything you need to hold up yours.

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If you or someone you know is struggling with gambling-related concerns, please reach out to the National Problem Gambling Helpline or contact our support team directly. You are never alone in this, kabayan.


Six Pillars of Responsible Gaming at ArionPlus

We have built these features directly into the platform so every Filipino player can enjoy a safer, more balanced experience without any extra effort.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your ArionPlus account. Once your limit is set, the system automatically blocks further deposits until the period resets — putting you firmly in charge of your budget.

Session Time Reminders

It is easy to lose track of time when you are enjoying a good game session. ArionPlus can send you reminders at set intervals — 30 minutes, 1 hour, or 2 hours — so you always know how long you have been playing.

Cool-Off Period

Need a short break? Use our cool-off feature to pause your account for 1 day, 1 week, or 1 month. During this period, you cannot log in or place any bets, giving you space to reset and refocus.

Self-Exclusion

If you feel you need a longer or permanent break from online gaming, our self-exclusion tool is available anytime. Submit a request and our team will process it promptly — no questions asked, full confidentiality guaranteed.

Age Verification

ArionPlus strictly enforces the 18+ age requirement for all players in the Philippines. Every account goes through a verification process before full access is granted, keeping underage individuals protected from the platform.

Activity History & Reports

Transparency starts with data. ArionPlus gives you full access to your betting history, deposit records, and win/loss summaries — so you can review your activity and make better-informed decisions about your gaming habits.


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Know When Gaming Is No Longer Just a Game

Problem gambling does not happen overnight — it usually builds up gradually. Knowing the warning signs early is the best way to stay on top of things before they get harder to manage. Here are the common indicators to watch out for:

  • You spend more money than you originally planned and find it hard to stop once you start playing.
  • You chase losses — meaning you keep playing to try to win back money you already lost.
  • Gaming starts to interfere with your work, school, or family time and relationships.
  • You feel restless, irritable, or anxious when you are not playing or when you try to cut back.
  • You borrow money or sell personal items to fund your gaming activity.
  • You hide your gaming from family members or close friends because you know they would disapprove.
  • You rely on gaming as a way to escape stress, personal problems, or emotional difficulties.

If you recognise three or more of these signs in yourself or someone close to you, it is a good idea to take a break and seek support. Our team at ArionPlus is always ready to help — just reach out through our contact channels.


Simple Habits That Keep Gaming Enjoyable

Most Filipino players who enjoy ArionPlus do so responsibly every day. These practical tips can help you keep gaming fun and stress-free.

Only Use Entertainment Budget

Treat your ArionPlus deposits the same way you treat going to the movies or buying merienda — use only money you can comfortably afford to spend for fun, never money reserved for bills or necessities.

Set a Time Limit Before You Start

Before logging in, decide how long you will play — say, one hour — and stick to it. Use your phone timer or our built-in session reminders so you always know when it is time to step away.

Never Play When Emotional

Avoid gaming when you are stressed, upset, or under pressure. Decisions made in an emotional state are rarely your best ones. Take a breather first — the games will still be there when you are feeling calmer.

Accept That Losses Are Part of the Game

Winning is exciting, but losing is a natural part of online gaming. Never chase losses hoping to turn things around quickly — accept the result, take a break, and come back refreshed another day.

Balance Gaming With Other Activities

Healthy gaming means it is just one part of your life — not the whole thing. Make sure you are still spending quality time with pamilya, hitting the gym, or enjoying other hobbies alongside your ArionPlus sessions.

Talk to Someone You Trust

If you ever feel gaming is becoming stressful or difficult to manage, do not keep it to yourself. Talk to a trusted friend, family member, or our support team. Sometimes a simple conversation is all it takes to get things back in perspective.


Protecting Minors from Online Gaming

ArionPlus maintains a strict minimum age policy — players must be at least 18 years old to register and use our platform. We know Filipino households are connected and devices are often shared among family members, so we strongly encourage parents and guardians to take these steps to keep younger members safe.

Use Device Parental Controls

Enable screen time limits and app restrictions on shared phones and tablets. Most Android and iOS devices have built-in parental control settings that are free and easy to configure.

Keep Account Details Private

Never share your ArionPlus login credentials with anyone, especially minors. Store your passwords securely and log out fully after each session to prevent unauthorised access.

Have Open Conversations

Talk openly with your children about online gaming, money, and responsible behaviour. A well-informed youngster is better equipped to make good choices when they eventually reach adulthood.


Responsible Gaming FAQs

Got questions about how ArionPlus handles responsible gaming? Here are the answers our Filipino players ask most often.

You can set your deposit limit directly from the Responsible Gaming section in your account settings. Simply choose whether you want a daily, weekly, or monthly limit, enter the amount in Philippine Pesos (₱), and confirm. The limit takes effect immediately. Increasing a limit requires a 24-hour cooling period before it goes live, but reducing a limit is instant.

A cool-off period is a short-term break — you choose a duration from 1 day up to 1 month. After the period ends, your account automatically reopens and you can log in normally again. Self-exclusion is a more serious, longer-term commitment. You can choose a fixed period of 6 months to 5 years, or opt for permanent exclusion. During self-exclusion, your account is fully deactivated and you will not receive any marketing materials from ArionPlus.

Yes. If you have an existing balance when you request self-exclusion, ArionPlus will process the withdrawal of your available funds to your registered GCash, Maya, or bank account. We will not withhold any money that is rightfully yours. The withdrawal process follows our standard timeline of 1–3 business days.

Yes. ArionPlus operates under the regulatory framework of PAGCOR (Philippine Amusement and Gaming Corporation), which is the government body responsible for licensing and overseeing online gaming platforms in the Philippines. We comply with all PAGCOR requirements, including responsible gaming standards, player verification, and anti-money laundering rules.

The most important thing is to approach the person with compassion and without judgment — problem gambling is a recognised condition, not a personal failing. Encourage them to speak with a mental health professional or contact a gambling support helpline. You can also contact ArionPlus on their behalf if they have an account with us and request that we take protective action. Our team handles all such requests with full confidentiality.

No. Any information related to your responsible gaming choices — including self-exclusion requests, deposit limits, and session settings — is kept strictly confidential. It is only accessible to authorised ArionPlus staff who need it to process your requests or comply with PAGCOR regulatory obligations. We do not sell or share this data for marketing purposes. For full details, please review our Privacy Policy.

Laro na, kabayan!

Ready to Play the Smart Way?

Join thousands of Filipino players who enjoy ArionPlus every day — responsibly, confidently, and with full control. Create your free account now and experience gaming that always puts you first.

18+ only. Please gamble responsibly. ArionPlus is licensed and regulated by PAGCOR.