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ArionPlus FAQ — Got Questions?
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Find quick answers to everything — from creating your account and making your first GCash deposit, to withdrawing your winnings and understanding your bonuses. Walang hassle, promise.

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Everything You Need to Know About ArionPlus

We have sorted the most common questions into easy categories so you can jump straight to what matters to you. Can't find what you're looking for? Hit us up via live chat or email — we are always here, kabayan.

All Topics Account Payments Games Bonuses Security Support
Account & Registration

Registering is quick and free. Head to the Register page, fill in your full name, username, email address, and Philippine mobile number, then set a strong password. Once you submit the form, you'll receive an OTP on your mobile number — enter it to verify your identity, and your ArionPlus account is ready to go. The whole process takes less than 2 minutes.

You must be at least 18 years old to register and play at ArionPlus. This is a strict requirement under PAGCOR regulations and Philippine law. During registration, you are asked to confirm your age, and we may request ID verification at any time to ensure compliance. Accounts found to be registered by minors will be permanently closed.

On the Login page, click the "Forgot password?" link. Enter your registered email address or mobile number and we will send you a reset link or OTP. Follow the steps to set a new password. If you're still having trouble, contact our support team at support@arionplus.xyz — we'll sort it out for you, walang drama.

You can update your contact details, mobile number, and email address from your account settings after logging in. For security reasons, changes to your registered name or date of birth require identity verification — contact our support team to initiate this process. We recommend keeping your details current to avoid any delays with withdrawals or account verification.

If you wish to close your account, please email our support team with your request. Any remaining balance will be withdrawn to your registered payment method before the account is deactivated. If the reason for closure is related to gambling concerns, we encourage you to consider using our self-exclusion tool instead, which provides immediate protection without permanently losing your account.
Deposits & Withdrawals

ArionPlus supports all major Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and online banking through BDO, BPI, and UnionBank. Visa and Mastercard debit/credit cards are also accepted. The minimum deposit is ₱100, and most transactions are credited to your ArionPlus account within a few minutes.

GCash and Maya withdrawals are typically processed within the same business day, often within a few hours. Bank transfers via InstaPay and PESONet usually clear within 1–3 business days. The minimum withdrawal amount is ₱500. All withdrawals are sent to the same payment method used for your deposit to ensure security. Make sure your account is fully verified before requesting a withdrawal to avoid delays.

The minimum deposit at ArionPlus is ₱100. The minimum withdrawal is ₱500. Maximum limits vary depending on your VIP tier and the payment method used. Standard accounts have a daily withdrawal cap of ₱50,000, while VIP players can request higher limits. Contact support if you need to increase your limit for a specific withdrawal.

First, wait at least 10–15 minutes as some transactions take a little time to process. If your deposit still hasn't appeared, check that the payment was successfully deducted from your GCash or bank app. If it was deducted but not credited to ArionPlus, take a screenshot of the transaction reference number and contact our support team via live chat or email. We will trace the payment and resolve it for you quickly.
Games & Betting

Yes! Tongits is one of the most popular games on ArionPlus and it is available to all registered players. After you log in, go to the Card Games section and select Tongits. You can join existing tables or start a new game. The rules follow the standard Filipino Tongits format — draw, meld, and discard your way to a winning hand. Both beginner and high-stakes tables are available.

Log in to your ArionPlus account and navigate to the NBA Betting or Esports Betting section. Browse the available markets, select the outcome you want to bet on, enter your stake amount in Philippine Pesos (₱), and confirm your bet. You can place single bets or build a parlay. Live in-play betting is also available for selected matches so you can bet while the game is happening.

ArionPlus has a full Online Casino library with live dealer games (baccarat, roulette, blackjack, sicbo), video slots from top providers, virtual sports, and more than 100 titles in total. The live casino section streams real dealers in HD so you get the full casino atmosphere from home. New games are added regularly so there is always something fresh to try.

Absolutely. ArionPlus is fully optimised for mobile browsers on both Android and iOS devices — no app download required. Just open your phone browser, go to arionplus.xyz, log in, and you are good to go. The site adapts automatically to your screen size so games, betting slips, and your account dashboard all look great on a smartphone or tablet.
Bonuses & Promotions

The welcome bonus is available to all new ArionPlus members on their first deposit. Simply register a free account, make your first deposit of at least ₱100, and the bonus is credited to your account automatically — no promo code needed. The welcome bonus can be up to ₱500 depending on the current promotion. Check the Promotions section of your dashboard for the latest details and wagering requirements.

Wagering requirements (also called rollover) specify how many times you need to play through a bonus amount before you can withdraw it as real money. For example, a bonus with a 10x wagering requirement means you need to place bets totalling 10x the bonus value. Specific requirements for each bonus are always stated clearly in the promotion details — we believe in being upfront about this so there are no surprises.

Yes, ArionPlus runs ongoing promotions including weekly cashback, reload bonuses, referral rewards, and special event promotions tied to major Filipino occasions and big sports tournaments. VIP members receive exclusive bonus offers on top of the standard promotions. Log in regularly and check your Promotions tab so you never miss a sulit deal, kabayan.

Every bet you place at ArionPlus earns loyalty points that contribute to your VIP Club tier. There are multiple levels, and as you move up, the rewards get better — higher cashback percentages, faster withdrawal processing, dedicated account managers, and exclusive bonus offers. Your points are tracked automatically in your account dashboard. The more you play, the more you earn.
Security & Privacy

Yes. ArionPlus operates under a valid PAGCOR (Philippine Amusement and Gaming Corporation) license, which is the authorised government body for online gaming in the Philippines. All player funds, personal data, and transactions are protected using 256-bit SSL encryption. We comply fully with the Data Privacy Act of the Philippines — your information is never sold or shared without your consent.

ArionPlus uses SMS-based two-factor authentication (2FA) by default for all accounts. Every time you log in from a new device, a one-time PIN is sent to your registered mobile number. You can manage your 2FA settings from the Security section of your account dashboard. We strongly recommend keeping 2FA active at all times — it is one of the simplest ways to protect your balance.

Act quickly. Immediately change your password from the account settings, then contact our support team via live chat or email at support@arionplus.xyz. Our security team will review your account activity, identify any unauthorised access, and secure your account. You can also temporarily lock your account from the Settings menu while the investigation is in progress.
Customer Support

Our support team is available 24/7 via live chat on the ArionPlus website — just click the chat icon in the bottom corner. You can also reach us by email at support@arionplus.xyz. We aim to respond to all live chat messages within 3 minutes and email inquiries within 24 hours. Our team speaks both English and Filipino, so feel free to message us in whatever is most comfortable for you, kabayan.

ArionPlus is fully committed to Responsible Gaming. If you feel your gaming is getting out of control, you can set deposit limits, take a cool-off break, or request self-exclusion directly from your account settings. Our support team is also available to help — no judgment, full confidentiality. For external help, reach out to the National Problem Gambling Helpline or a mental health professional in your area.

If your issue has not been resolved to your satisfaction through live chat, please send a detailed email to support@arionplus.xyz with your account details, the nature of the complaint, and any screenshots or transaction references. Our complaints team reviews all formal submissions and aims to provide a resolution within 5 business days. We take every concern seriously and are committed to fair outcomes for all players.

Quick Links

Jump straight to the most popular pages for ArionPlus players:

Live Chat

24/7 — average reply under 3 minutes. Click the chat icon on any page to start.

Email Support

support@arionplus.xyz
Responses within 24 hours.

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ArionPlus is licensed by PAGCOR and complies with all Philippine online gaming regulations. Your account and funds are protected.

Reasons Thousands of Filipinos Trust ArionPlus

Beyond the FAQ, here is a quick look at what makes ArionPlus the go-to online gaming platform for players across the Philippines.

PAGCOR Licensed & Regulated

ArionPlus holds a valid PAGCOR license, meaning every game, payment, and player interaction meets the strict standards set by the Philippine government. Play with confidence, kabayan.

All Filipino Payment Channels

GCash, Maya, GrabPay, Coins.ph, InstaPay — ArionPlus supports every payment method Filipinos use daily. Deposits are instant and withdrawals are processed fast, no bank queue required.

100+ Games in One Account

Tongits, live casino, NBA betting, esports, virtual sports — everything is under one ArionPlus roof. No need to jump between apps or create multiple accounts. One login, endless games.

24/7 Bilingual Support

Our support team is awake when you are — available around the clock via live chat and email. They speak both English and Filipino, so you can explain your issue the way that feels most natural.

Secure Login & Data Privacy

Every ArionPlus login is protected by 256-bit SSL encryption and optional SMS two-factor authentication. Your personal data is handled in compliance with the Philippine Data Privacy Act.

Committed to Responsible Gaming

ArionPlus provides deposit limits, session reminders, cool-off periods, and self-exclusion tools to every registered player. We care about your well-being as much as your entertainment.


We're Here to Help — Always

This FAQ page covers the questions we get asked most often at ArionPlus, but we know that every player's situation can be a little different. If you didn't find exactly what you were looking for, please don't hesitate to reach out to our support team — we are genuinely here to help, not just to point you at a policy document.

The ArionPlus FAQ is updated regularly as we launch new features, payment options, and promotions. Bookmark this page and check back if you ever need a refresher on how things work. We also keep our Terms and Conditions and Privacy Policy updated, so those are worth a read too if you want the full picture of how ArionPlus operates.

For the fastest resolution to any issue, live chat is always your best first move — our agents are trained to handle everything from technical glitches to withdrawal queries, and they know the platform inside out. If you prefer email or have a complex concern that needs documentation, support@arionplus.xyz goes to a dedicated team who will give your issue proper attention.

And remember — if you ever feel that gaming is becoming more stress than fun, the Responsible Gaming section has all the tools you need to take control. ArionPlus is built to be enjoyed, not endured. Laro na, pero laro ng maayos, kabayan.

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Tara na, kabayan!

Ready to Play? ArionPlus Is Waiting.

Thousands of Filipino players log in to ArionPlus every day for Tongits, casino games, NBA betting, and more. Registration is free and your first deposit comes with a welcome bonus of up to ₱500.

18+ only. Please gamble responsibly. ArionPlus is licensed and regulated by PAGCOR.